Tuesday, December 30th, 2008 at
2:59 pm
The 212:The Extra Degree metaphor is fundamentally broken in both its inspiration and its application. Excellence is typically not a state change achieved by just a bit more, but rather, something else entirely.
Why it takes more than an extra degree. Read on » [Read more →]
Tuesday, December 30th, 2008 at
12:13 am
Just because it’s never been done before is not a reason that someone should fund your research.
Read the best tip I ever got on writing grants » [Read more →]
Saturday, December 27th, 2008 at
12:10 am
WordPress is pretty good off the shelf, but there are some things that are a bit annoying or sub-optimal. For the basics of getting the major kinks out, there are some excellent videos. Matt Cutts, the head of search quality at Google, has a nice overview on how to make the most of WordPress. Tubetorial [...]
Watch Wordpress SEO videos -» [Read more →]
Wednesday, December 24th, 2008 at
12:50 am
Companies often fail to use the technology they have. US Airways had all the information they needed in some database, they just couldn’t make it available in the right place at the right time. Result: terrible experience for their customers.
Read how bad data management makes bad customer service at US Airways -» [Read more →]
Wednesday, December 17th, 2008 at
3:36 am
I use Google Analytics to see how many people come to my sites and how they get there. It’s pretty amazing, but it has a couple of things that really annoy me: no full referrer data and it’s unfriendly to tabbed browsing.
So what's missing from Google Analytics? read on » [Read more →]