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A minor usability problem on an after-purchase survey leaves your correspondant less than happy. And that’s bad for the merchant. So a shopping experience that was a 9 or 10 out of 10, remains so, but the good feeling for the merchant is subtly damaged by poor interface design on the part of the third-party customer survey service they use. A shame.
Most people in academia learn a style of writing that is great for precision, but terrible for persuasion, and those habits are deadly when it comes time procure grants, fellowships and jobs.
After hating on iTunes player for a long time, but being locked into sometimes using it, I’m free thanks to cancelling my Audible subscription and switching to eMusic. I know, we’re all supposed to love Apple and iTunes and every product they create. I don’t. Here’s why.
Google Maps for our area is utterly and completely unreliable, but still manages to violate the privacy of a private citizen. How can it be this bad.
There’s not much to say. This site is maintained (to put it charitably!) by Tom Lambert, a historian by profession, an outdoorsman by avocation and a geek by nature.
If you have a question, comment or injurious insult, go ahead and send me an email.