Apple’s Genius Interface Genius
No, that title isn’t a typo. It’s a sarcastic comment on the “genius” of the login screen for the iTunes Genius feature which, as it turns out, is the same as the iTunes store login. It took me four tries to figure out how to log in. Can any usability expert tell me what’s wrong with this login screen?
AOL or Apple customer? Click for full size
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Especially with the AOL triangle thing looking like an arrow, to me this looks like one blank for AOL customers and one for Apple customers. It’s even worse when your login fails, because then it draws an arrow between the AOL logo and the blank, which just emphasizes the connection between AOL and the bottom blank. One has to wonder, has Apple tested the usability on this at all? I thought it was just me, but I showed it to Theresa and she had the same reaction as me.
By the way, one blank is for username and the other for password. Of course, this is a pretty standard interface, but as more sites (like my banks and credit cards) now have two or three-step logins, so you enter your username, then you get a verification image, then you enter your password. I assumed it was like that here.
Tagged with: apple • itunes • usability
Filed under: Consumer Chronicles • Software and Computing
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