Comments on: Uninstall a Service in Vista, Repair Adobe CS3 and Clean Up the Registry

By: Tom

Tom — Wed, 12 Jan 2011 03:54:34 +0000

I’m not sure about the ping problem.

Did you already run the Adobe cleaning script on level 4? Are you running it as Administrator? If so, maybe Version Cue is already gone from your system.

As for Flexnet, I don’t know anything about that.

Sorry I can’t be more help. I wish you luck – this is such a nasty problem. I can’t believe it persists after all this time.

By: Wai Yin

Wai Yin — Mon, 10 Jan 2011 01:16:48 +0000

Hi Tom,

I had been struggling over the weekend to install CS3 onto the desktop but still failed. I will get the error message immedately after I install CS3 and attempt to run the program. Do you have any answer to my below queries?
1) I am not able to ping activate.adobe.com. Does this got to do with the activation?
2) My desktop is connected behind my company firewall, is this the cause of my failure?
3) When I run “sc delete “Adobe Version Cue CS3″”, I get any error saying there is no such services. Any idea?
4) Is Flexnet services a must to be running after installing CS3? This services was set to manual after installed.

Anyone out there who have an answer for me, please help me. I had tried contacting Adobe Support Line but yet again was disappointed with their services. Even got cut off by one of their guy during an online chat.

By: Wai Yin

Wai Yin — Fri, 07 Jan 2011 05:44:20 +0000

Hi Tom,

Thanks for the encouragment. I am only able to find the CS5 Clean Script, does this work the same as CS3 Clean Script?

By: fastpc

fastpc — Fri, 07 Jan 2011 02:06:04 +0000

Why does computer run slow? One major reason is the registry, the important windows database which stores computer’s configuration, is corrupted. The registry gets blocked by daily use or virus attacks, which slows down the computer, causes Blue Screen and computer freezing. Thus, cleaning the registry with T55 WinMate will speed up your computer.

By: Tom

Tom — Thu, 06 Jan 2011 19:26:58 +0000

Hi Wai Yin,

I think you’ll be okay. Try my method and if you have any issues, but sure to read JL’s comment above from March 27, 2009 at 9:26 pm.

The Adobe cleanup script run at the highest level should clean out everything and take care of the multiple entries and everything. It means you’ll have to reinstall any Adobe product but it should get the computer back to a usable state.

Good Luck!

By: Wai Yin

Wai Yin — Thu, 06 Jan 2011 15:29:08 +0000

Hi,

I had been touble with this error on CS3. Today I found this website and will go ahead to work on my desktop tomorrow and hope it will resolve this issue. But I had did some foolish act before that and that was to dun the CS5 Clean Script before uninstalling CS3. Now my Add/Remove Programs had a lot of repeated Adobe applications. I had tried re-installing CS3 but the setup file just won’t run. I hope the Windows Installer CleanUp Utility is able to do the magic and remove all those items.

Do wish me luck and let me know if anyone out there had did the same foolish act and yet able to save their desktop.

Thanks once again for creating this website.

Wai Yin

By: Tom

Tom — Mon, 11 Oct 2010 19:36:33 +0000

Good call Salim – that’s might make it a tad easier. I agree with the CCleaner choice – it’s a regular tool in my toolbox, but this problem requires much bigger guns. That’s why people have so much trouble backing out of it.

By: Salim

Salim — Mon, 11 Oct 2010 19:02:52 +0000

May have been a tad easier if you ran it in safe mode. I personally prefer ccleaner but they all pretty much do the same thing. =)

By: Jon

Jon — Thu, 12 Aug 2010 09:36:50 +0000

http://www.wisecleaner.com/wiseregistrycleanerfree.html

By: Jon

Jon — Thu, 12 Aug 2010 09:35:49 +0000

Wise Registry Cleaner Free is also a not bad registry tool.

By: craig

craig — Mon, 19 Apr 2010 07:59:22 +0000

Dude, Thanks.
I am not computer saavy, so I rely heavily on people like you that can effectively, and clearly show us these steps to take. I also appreciate the links to the software right on your page.

And to Adobe, get you S&%@ together. Your 4 solutions didn’t work. And can I mention that having used both legit and cracked copies through the years, I will always prefer the cracked. And not cuz i don’t like to pay, but because when I use the cracks, i turn the updates off, and no problems typically. The legits get the updates, and they are nothing but a source of headaches. So go figure.

By: Jim

Jim — Sun, 21 Mar 2010 06:48:58 +0000

Hello Tom,

I just downloaded the new version of photoshop cs4 and I am having a few difficulties installing the program, after reading your post I am wondering if I should get a pro to install it for me.

Jim

By: Philippe

Philippe — Wed, 17 Feb 2010 11:45:03 +0000

This error was solved for me 32but/vista by renamed the file \Program Files\Common Files\Adobe\Adobe PCD\cache\cache.db – no reinstalling nor patched – version CS3. Found the solusion here : http://kb2.adobe.com/cps/401/kb401528.html#sol3 february 11 2010 input

By: Jorge

Jorge — Wed, 20 Jan 2010 03:01:26 +0000

I was happy to come across this website, however when I tried to follow the steps (not sure I did it correctly) it didn’t work for me. What did work for me however was I use the system restore and restored to a previous date in which was prior to me installing CS3. It just so happened that this was a good option for me because it was only 1 day prior to me having it installed.

By: Kevin Oh!

Kevin Oh! — Mon, 30 Nov 2009 03:47:24 +0000

Thanks, Tom!

Worked a treat. Just what I needed after countless hours lost without CS3. Still can’t believe Adobe lets this keep going on. Without people like you, we’d be forever at their mercy.

THANK YOU!!!

Kevin Oh!

By: How To Fix CS3 Licensing Has Stopped Working | Kevin O'Hara

How To Fix CS3 Licensing Has Stopped Working | Kevin O'Hara — Mon, 30 Nov 2009 03:37:46 +0000

[...] I finally found the solution over on RaisedByTurtles.org by Tom Lambert. In his Fix CS3 post Uninstall a Service in Vista, Repair Adobe CS3 and Clean Up the Registry both he and a Commenter Named JL provide detailed instructions as well as where to get the things [...]

[WORDPRESS HASHCASH] The comment’s server IP (66.96.128.64) doesn’t match the comment’s URL host IP (66.96.134.75) and so is spam.

By: Mbb

Mbb — Thu, 05 Nov 2009 06:25:52 +0000

Hi,

Thanks for this information. Without it, I could not have fixed the this problem. I used Tom’s and JL’s suggestion and it worked.

Thanks. MBB

By: Tom

Tom — Fri, 23 Oct 2009 16:01:58 +0000

Thanks for your comments Jen! It really gives me a boost whenever I find this has helped someone.

By: jen

jen — Fri, 23 Oct 2009 15:57:18 +0000

Thank you so much for the clear instructions and the links. I followed everything exactly and it worked beautifully. Not only was I able to install CS3 but it also cleaned up my computer in general, and gave me a lot of extra space that I desperately needed.

By: Tom

Tom — Fri, 16 Oct 2009 01:06:41 +0000

Thank you for the kind words!

Well-designed software would not get stuck like this and require such extreme measures.

Tom