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	<title>Raised By Turtles&#187; apple</title>
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	<link>http://raisedbyturtles.org</link>
	<description>None of the News that's Fit to Print</description>
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		<title>Apple&#8217;s Genius Interface Genius</title>
		<link>http://raisedbyturtles.org/apple-ui-genius/</link>
		<comments>http://raisedbyturtles.org/apple-ui-genius/#comments</comments>
		<pubDate>Sun, 15 Mar 2009 17:30:22 +0000</pubDate>
		<dc:creator>Tom</dc:creator>
				<category><![CDATA[Consumer Chronicles]]></category>
		<category><![CDATA[Software and Computing]]></category>
		<category><![CDATA[apple]]></category>
		<category><![CDATA[itunes]]></category>
		<category><![CDATA[usability]]></category>

		<guid isPermaLink="false">http://raisedbyturtles.org/?p=173</guid>
		<description><![CDATA[No, that title isn&#8217;t a typo. It&#8217;s a sarcastic comment on the &#8220;genius&#8221; of the login screen for the iTunes Genius feature which, as it turns out, is the same as the iTunes store login. It took me four tries to figure out how to log in. Can any usability expert tell me what&#8217;s wrong [...]]]></description>
			<content:encoded><![CDATA[<p>No, that title isn&#8217;t a typo. It&#8217;s a sarcastic comment on the &#8220;genius&#8221; of the login screen for the iTunes Genius feature which, as it turns out, is the same as the iTunes store login. It took me four tries to figure out how to log in.<span id="more-173"></span> Can any usability expert tell me what&#8217;s wrong with this login screen?</p>
<div class="center clear">
<div id="attachment_174" class="wp-caption alignleft" style="width: 160px"><a href="http://raisedbyturtles.org/wp-content/uploads/itunesgenius.png"><img src="http://raisedbyturtles.org/wp-content/uploads/itunesgenius-150x150.png" alt="AOL or Apple customer? Click for full size" title="iTunes Genius login screen" width="150" height="150" class="size-thumbnail wp-image-174" /></a><p class="wp-caption-text">AOL or Apple customer? Click for full size</p></div>[caption id="attachment_177" align="alignleft" width="150" caption="AOL or Apple Customer - fill in the right blank. Click image to view full size"]<a href="http://raisedbyturtles.org/wp-content/uploads/itunesstore.png"><img src="http://raisedbyturtles.org/wp-content/uploads/itunesstore-150x150.png" alt="AOL or Apple Customer - fill in the right blank. Click image to view full size" title="iTunes Store Login" width="150" height="150" class="size-thumbnail wp-image-177" /></a>[/caption]
</div>
<p>Especially with the AOL triangle thing looking like an arrow, to me this looks like one blank for AOL customers and one for Apple customers. It&#8217;s even worse when your login fails, because then it draws an arrow between the AOL logo and the blank, which just emphasizes the connection between AOL and the bottom blank. One has to wonder, has Apple tested the usability on this at all? I thought it was just me, but I showed it to Theresa and she had the same reaction as me. </p>
<p>By the way, one blank is for username and the other for password. Of course, this is a pretty standard interface, but as more sites (like my banks and credit cards) now have two or three-step logins, so you enter your username, then you get a verification image, then you enter your password. I assumed it was like that here.</p>
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		<title>Safari for Windows. No Thanks!</title>
		<link>http://raisedbyturtles.org/safari-windows/</link>
		<comments>http://raisedbyturtles.org/safari-windows/#comments</comments>
		<pubDate>Tue, 27 Nov 2007 18:10:46 +0000</pubDate>
		<dc:creator>Tom</dc:creator>
				<category><![CDATA[Software and Computing]]></category>
		<category><![CDATA[Web Fun]]></category>
		<category><![CDATA[apple]]></category>
		<category><![CDATA[quicktime]]></category>
		<category><![CDATA[safari]]></category>
		<category><![CDATA[windows]]></category>

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		<description><![CDATA[I&#8217;ve always wanted to be able to try out Apple&#8217;s Safari browser, but I&#8217;ve never really had the chance since I own a Windows computer and don&#8217;t plan on buying another one anytime soon (though my next computer might be an Apple). So now Apple has released Safari in beta for Windows. Excellent! Or maybe [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;ve always wanted to be able to try out Apple&#8217;s Safari browser, but I&#8217;ve never really had the chance since I own a Windows computer and don&#8217;t plan on buying another one anytime soon (though my next computer might be an Apple). So now Apple has released <a href="http://www.apple.com/safari/download/">Safari in beta for Windows.</a> Excellent! Or maybe not.<br />
<span id="more-8"></span><br />
So I downloaded it and went to install it and wait, what&#8217;s this? It wants me to install Safari + Quicktime + Bonjour? And I can choose not to install Bonjour, but I just have to let it put Quicktime on my computer? But I absolutely hate the way Quicktime (and iTunes for that matter) take over my computer, want to run all sorts of crap in the background, install Windows services and all sorts of other things that make my computer slower to boot, slower to run and less stable. Didn&#8217;t I just spend time last week trying to get rid of all that iTunes and Quicktime junk? Yes, I did because, frankly, this stuff is more invasive than almost any software that Microsoft has ever made. Over at <a href="http://webmasterworld.com">Webmasterworld</a> there was a recent <a href="http://www.webmasterworld.com/wall/3491394.htm">thread on software you hate to install</a> (subscription required). The #1 in the list of the thread started (and site owner) was none other than Quicktime.</p>
<p>I find <a href="http://www.google.com/search?hl=en&amp;client=firefox-a&amp;rls=org.mozilla%3Aen-US%3Aofficial&amp;hs=NXP&amp;q=%22safari+requires+quicktime%22&amp;btnG=Search">no evidence that Safari requires Quicktime</a> to run. In fact, the most relevant page I find at Apple suggests that <a href="http://docs.info.apple.com/article.html?artnum=107657">Quicktime is more likely to render to Safari unstable</a> and is only needed to display streaming media (and I get by just fine without it in Firefox). Maybe I&#8217;m just wrong about this and Safari simply cannot and will not run without Quicktime, but frankly, I don&#8217;t care.</p>
<p>And why should Apple care? Because Apple is a company that often &#8220;gets it&#8221;. They understand how to be customer-centric, hip, cool, friendly. Somehow, while Windows ran on a completely open architecture and Apple OSes ran only on proprietary equipment, Apple managed to gleen all the good warm fuzzies while MS was vilified. In other words, Apple excels at reputation management, guerrilla marketing and all that stuff. Think different.</p>
<p>What better way to get a Windows user away from Windows than to offer up for free a killer browser with the implied hint that if you like the browser, you should see it integrated into an entire OS. What worse way to get me to switch than to do like MS always does, treating me like they know better and they&#8217;ll set it up for me. Please, think different.</p>
<p>So thank you Apple for making a windows version of Safari available. I appreciate it. Really. I just don&#8217;t plan to ever install it as long as it&#8217;s a two-fer with Safari and Quicktime. I know you think you&#8217;re helping me out, but I don&#8217;t need help really. I just want to try a new browser.</p>
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