The most foolish things I’ve done in my life have been for neither love nor money, but simply for free ice cream. One spring, when I was about ten years old, in return for an ice cream cone, I swam out to the ice in Lake Champlain, only about 25 feet, but in water cold […]
Arrgghh! You try to access an IMAP account via Thunderbird and it just won’t work. Don’t despair!
I’m listening to a writer for Law and Order, who used to be a crime reporter. He was saying that if you ask any homicide detective, they’ll all tell you that often the killer says “Well he told me to shoot.”
We are motivated to do good, even great, things for friendship (social norms) and we expect to pay for commercial goods (market norms), but when we mix these, bad things happen in our social lives and for companies that get this wrong.
You weren’t planning to buy the premium edition, but somehow that’s what you came home with. How did they get you do to do that? Easy. The Contrast Principle
It seems that every corporate website has some place to handle problems and complaints. But shouldn’t you have a place to handle happy customers? The unhappy customer may be unrecoverable, but you want a long-term relationship with happy customers.
If you’re Word 2000 index is out of alphabetical order, the culprit could be a semicolon in my the text of an index entry. If you do that, it throws a wrench in the works.
We all know one “magic word”. Please works well, but there’s another word that you must know if you want to get your way and must recognize if you want to be less susceptible to manipulation.
WordPress is pretty good off the shelf, but there are some things that are a bit annoying or sub-optimal. For the basics of getting the major kinks out, there are some excellent videos. Matt Cutts, the head of search quality at Google, has a nice overview on how to make the most of WordPress. Tubetorial […]
I am an absolute Roboform lover. It’s gotten to the point that my wife and I can’t bear to use a computer without having Roboform on it and now own three licenses between us. My wife really likes the Google Chrome browser, but refuses to use any browser that doesn’t have Roboform integration. If you’re […]