The Most Important Email Address on Your Website

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It seems that every corporate website has some place to handle problems and complaints. But shouldn’t you have a place to handle happy customers? The unhappy customer may be unrecoverable, but you want a long-term relationship with happy customers.

Microsoft Word Index Entries Out of Order

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If you’re Word 2000 index is out of alphabetical order, the culprit could be a semicolon in my the text of an index entry. If you do that, it throws a wrench in the works.

The Magic Word to Get What You Want

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We all know one “magic word”. Please works well, but there’s another word that you must know if you want to get your way and must recognize if you want to be less susceptible to manipulation.

Videos on Optimizing WordPress for the Search Engines

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WordPress is pretty good off the shelf, but there are some things that are a bit annoying or sub-optimal. For the basics of getting the major kinks out, there are some excellent videos. Matt Cutts, the head of search quality at Google, has a nice overview on how to make the most of WordPress. Tubetorial […]

Getting Roboform Default Logins to Work Right

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I am an absolute Roboform lover. It’s gotten to the point that my wife and I can’t bear to use a computer without having Roboform on it and now own three licenses between us. My wife really likes the Google Chrome browser, but refuses to use any browser that doesn’t have Roboform integration. If you’re […]

Fixing Hidden Windows Tooltips

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Windows has had the annoying habit of hiding system tray tooltips behind the taskbar ever since Windows 95. This annoying bug, which MS refuses to patch, has finally been fixed by the brilliant humanitarian at Neosmart.

Bailing Your Boat: Clearing Problem Floats

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Floats can be incredibly frustrating when they don’t work as you expect and they often don’t. The normal way allows for you to create drop caps, meaning the floated element sticks out beyond the borders of the containing box. Usually, though, you don’t want that when building web layouts and there are better ways to fix it than by adding an element with clear:both; Here’s one good method and a comprehensive list of links on the subject.

Take Control of Popups in Firefox

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By default Firefox comes with a popup blocker enabled that prevents popups from automatically opening, that is the ones that you don’t specifically request, but that open just because you visit a page. So that’s fine. That problem is solved. What is more annoying is legitimate popups that are actually useful, but which are very […]

Uninstall a Service in Vista, Repair Adobe CS3 and Clean Up the Registry

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I totally messed things up with a botched uninstall of Adobe CS3 [update: although, as you’ll see below, some people have used this on Adobe CS4 as well and I would bet this works for CS5 too]. Basically, all I was trying to do was get rid of the absurd and unnecessary Version Cue Server, […]