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Every once in a while I file a support issue with some service I use. The customer service rep confidently replies with an answer. The last one, at a place I won’t name, suggested that I clear my browser cache. Of course, I had done that, multiple times on multiple browsers. That’s fine though. That [...]
How I *want* to be treated -»You’ve no doubt heard of single-issue voters. People who vote for a candidate purely based on issues like abortion, capital punishment, gun control and so on. But what about single-issue customers? That is, customers who won’t patronize your business because it’s so unfriendly to smokers, vegetarians, or whatever. How many of those groups can you [...]
How businesses should really count vegetarians (and other single-issue customers) »
There’s not much to say. This site is maintained (to put it charitably!) by Tom Lambert, a historian by profession, an outdoorsman by avocation and a geek by nature.
If you have a question, comment or injurious insult, go ahead and send me an email.