Consistency and Commitment are usually good things, but what about when underhanded marketers or other persuaders get us to subtly commit ourselves before we know what they’re after and then play on our desire to be consistent with our commitments? This is used against us every day. (Part 2 of 3 in the series on Weapons of Influence).
Robert Cialdini’s book Influence discusses several “Weapons of Inflence”. This first part examines the power of reciprocation — our need to give back to someone who has given something to us — and how this is used to influence us every day in our buying decisions and in other areas. Parts 2 and 3 will look at social proof and comment and consistency.
Finding all your unlabeled Gmail messages can be a chore. If you find yourself wanting to do that regularly, here’s how to build a bookmark for your link bar so you can have single-click access to all Gmail messages without a label.
A successful child ski lesson has at least three components: safety, fun and skills acquisition. In that order. When a parent entrusts us with a child, they have a reasonable expectation that we will take reasonable safety precautions. There are dangers inherent in skiing, of course, but we still place a first priority on safety. […]
Short version: create a label (like ‘aaDelete’), enable keyboard shortcuts, use ‘l’, then label the message aaDelete, then ‘k’ to go to the next message. When you’re all done, select all messages labelled delete and then delete them. It’s sort of like a second Trash can since Google won’t make the first one work right.
Arrgghh! You try to access an IMAP account via Thunderbird and it just won’t work. Don’t despair!
We are motivated to do good, even great, things for friendship (social norms) and we expect to pay for commercial goods (market norms), but when we mix these, bad things happen in our social lives and for companies that get this wrong.
You weren’t planning to buy the premium edition, but somehow that’s what you came home with. How did they get you do to do that? Easy. The Contrast Principle
If you have to make a snap decision to save your life, that’s one thing, but the hoopla around Malcom Gladwell’s book Blink got me thinking of the times when I’ve been told that you can’t always trust logic. Well, never trust someone who tells you that.
Common sense keeps us from doing uncommonly stupid things. And uncommonly wonderful things.