A successful child ski lesson has at least three components: safety, fun and skills acquisition. In that order. When a parent entrusts us with a child, they have a reasonable expectation that we will take reasonable safety precautions. There are dangers inherent in skiing, of course, but we still place a first priority on safety. […]
Thunderbird Hangs Up When Accessing Gmail IMAP — Rebuild Index
Arrgghh! You try to access an IMAP account via Thunderbird and it just won’t work. Don’t despair!
Are you my friend? Social norms versus market norms
We are motivated to do good, even great, things for friendship (social norms) and we expect to pay for commercial goods (market norms), but when we mix these, bad things happen in our social lives and for companies that get this wrong.
The Contrast Principle and how much you’ll pay for anything
You weren’t planning to buy the premium edition, but somehow that’s what you came home with. How did they get you do to do that? Easy. The Contrast Principle
Don’t Blink (Does Logic Betray Us?)
If you have to make a snap decision to save your life, that’s one thing, but the hoopla around Malcom Gladwell’s book Blink got me thinking of the times when I’ve been told that you can’t always trust logic. Well, never trust someone who tells you that.
The Problem With Common Sense
Common sense keeps us from doing uncommonly stupid things. And uncommonly wonderful things.
Turtle Index: Carbon Footprints and Executive Pay (January 2009)
In the tradition of the Harper’s Index, a collection of juxtaposed facts on executive pay and the carbon footprint of using the internet.
Microsoft Word Index Entries Out of Order
If you’re Word 2000 index is out of alphabetical order, the culprit could be a semicolon in my the text of an index entry. If you do that, it throws a wrench in the works.
The Magic Word to Get What You Want
We all know one “magic word”. Please works well, but there’s another word that you must know if you want to get your way and must recognize if you want to be less susceptible to manipulation.
212: The Extra Degree of Bullshit (or Excellence is Asymptotic)
The 212:The Extra Degree metaphor is fundamentally broken in both its inspiration and its application. Excellence is typically not a state change achieved by just a bit more, but rather, something else entirely.